SheConnect - Platform Details & Policies

About SheConnect

SheConnect is a digital consultation platform where users connect with verified listeners for emotional support, guidance, and meaningful conversations through chat, audio, and video sessions.

Business Model

Users recharge wallet and pay for time-based sessions. Listeners earn based on session duration.

No illegal, adult, gambling, or restricted services are allowed.

Pricing & Charges

SheConnect follows a transparent time-based pricing model:

Audio Call: ₹9 per minute
Video Call: ₹18 per minute
Users must recharge wallet before starting a session
Charges are deducted in real-time during the session

How It Works

User registers
User adds money to wallet
User selects listener
User starts chat/audio/video call
Wallet is deducted per session

Checkout & Payment Flow

User selects recharge amount (₹50 / ₹100 / ₹200 etc.)
User clicks on "Recharge Now"
User is redirected to secure Cashfree payment page
User completes payment via UPI / Card / Net Banking
Wallet is credited instantly after successful payment

Platform Screenshots

Real application screens:

Login / Opening Screen

User Dashboard

Wallet & Recharge

Video Call Screen

Help & Support

Listener Profile

Chat / Call Interface

Loading Screen

Payments & Wallet System

Recharge via UPI, Cards, Net Banking
Processed via Cashfree Payment Gateway
Used only inside platform
No external transfers allowed

Purpose of Payment Gateway

Wallet recharge
Enable paid sessions
Secure transactions

Legal Policies

Privacy Policy
Terms & Conditions
Refund Policy

Privacy Policy

We collect basic user info
Used for service & payments
No selling of data

Terms & Conditions

Use platform legally
No misuse
Violations lead to suspension

Refund Policy

Failed payments refunded in 5–7 days
Completed sessions non-refundable
Wallet balance non-transferable

Contact

Email: sheconnect.support@gmail.com

Support Hours: 10 AM – 6 PM